It is all about a Thank You Note!

So today I found a little surprise in my mailbox, a thank you note. Well, there was more than just one thank you note…two. Below you can read the thank you note from one of my students. The note was not to me.

I teach Business Writing at Clemson. It is my goal to teach students more than just how to write, but how to use writing to build relationships. I teach them to think like entrepreneurs. I teach them to think about building career relationships. This thank you note is not only just a representation of a student thanking and praising a teacher, but using the knowledge learned in the classroom. Today, I am the student! It has come full circle!

There are so many times if we wonder if we are making an impact, but tonight…this one student made me shed some tears. I love teaching! Thanks Kelly!

Read below!

We all need a breather…a refresher!


When I became self-employeed…I knew I was going to work hard! I knew that my tendancy was to invest myself in my work, commit myself to my clients, and build a sustainable business. My moto…”Work Hard and Play Hard!” So that is what I try to do, take a break from the 60 plus hours a week and enjoy time with family, friends, and my sanity.

So, Sarah and I decided last year to plan three vacations a year…regardless of where and the costs. We decided to take three, one week vacations that force me not to use digital technology that keeps me connected. Find places that are cost effective and have limited technology access so that we can enjoy down time.

Why is it necessary for business owners, self-employed individuals to get away from our work? To REGENERATE! We need to step away, reflect, enjoy what is important, and go back to our work refreshed with new ideas and energy.

I took two books with me on my cruise, “Brains on Fire,” and “Unmarketing.” Both great books within my discipline insiring a revivied approach to my business and clients. Guess what, I am looking forward to my Christmas vacation in the Georgia mountains.

We should feel so blessed!

We should feel fortunate. We should feel blessed…because everyday we have an opportunity to get up and chase our dreams. Times are tough right now. Everywhere we look, more and more stories of foreclosure, layoffs, cutbacks, indicators or slow economic times. Families being forced from their homes, men and women looking hopelessly for work.

We should feel blessed…I know I do. I wake up every morning with a roof over my head and the God given ability to generate income. I shed tears every time I read an article about a family not able to pay their bills, no work in sight, no healthcare…tears. We live in the United States of America…land of the free. What is so wrong with access to health care and a quality education. What is so wrong with the humanity of sharing with the common man.

I am self-employed, blessed everyday that I have the ability to serve my clients. They have been so good to me….damn I am blessed! I get to express my God given, creative talents at their expense. What an honor. This creative enterprise pays my mortgage, my healthcare, and the food on my table. I should be so humbled.

When is the last time we have exercised the ability to say thank you! Thank you to those people that have made our successes possible. There are so many people who “have” and so many who “have not.” I hurt for those who “have not.”

So tomorrow…I will wake up and say my prayers, be thankful I have someone wonderful to share life with daily, and remind myself that everyday is a blessing. Let us be passionate about what we do, how we do it, and thankful we have a platform to exercise that creative energy.

You have to be aligned: head, mouth, heart, feet!

After spending two days attending the InnoVenture Southeast Conference in Greenville, SC…I started to think about one of the speakers from the CHPRM’s Conference I attended last week. OK…let’s back-up for a second. Two different conferences, how in the world am I relating these two totally different topic areas: healthcare marketing and innovation/entrepreneurship?

CHPRM’s is the Carolina Healthcare Public Relations and Marketing Society who puts on two conferences each year, one happened this Spring. The opening speaker was a man by the name of Scott Regan who was talking about how to build a better brand. He said one thing that stuck out in my mind,”Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.” Hmm…makes sense. He then charged us with seven questions:

  1. Who are you?
  2. What is your product?
  3. How is it special?
  4. How is it different from others’ similar offerings?
  5. How can I demonstrate it’s trustworthiness?
  6. How can I demonstrate I am contemporary?
  7. How can I demonstrate cool?

As I walked through the InnoVenture Conference this past few days, I was surrounded by entrepreneurs, medium size to large companies, non-profits, etc. giving 15 minute presentations. These were more than just presentations but more like pitches. Each had to tell what made them special and what they needed to be successful, their elevator pitch. Some real good, some not so articulate. As I sat there…I thought about those seven questions and Scott’s quote: “Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.”

Creating messages with groups, whether it be a video message, direct mail piece, web landing page, or even a print piece…you have to think as it being a mini-elevator pitch for that particular situation. You have to get rid of the clutter.

I compare writing and executing a 30 second television spot and even 140 character tweet the same as an elevator pitch, asking myself those seven questions. It is easy to sit down and write a presentation for a pitch knowing your time is unlimited or even more than 30 minutes. But imagine having to to trim it to 5 minutes. It is just as hard as writing that same message in a 30 second spot or even a 140 character tweet. You have to be aligned, head, mouth, heart, and feet.

I was writing a script for a small business the other day and one of the first things I asked them to do is write out a one page description of their company’s message. From there, I sat down and spent time talking with them, challenging thought, presented opposing view-points, and began extracting a message. I am looking for that pitch, that memorable piece that if you were riding the elevator with Donald Trump, you would shake his hand, tell him what you do…enough so that you leave him with a taste in his heart to want to ask you to jump off the elevator and talk more.

I would much more prefer writing a memorable pitch, a memorable script, or a memorable piece of marketing that can achieve more in 140 characters (or 30 seconds) that two pages of boring non-sense. OK…I have written 2 hour documentaries and produced long form work that warranted story development, but the principal is still the same.

So what is my point here in this long drawn out madness? We have to be memorable, authentic to survive in this crazy game called business. It is healthy for us to ask ourselves those seven questions and not only apply it to our message, but how we do business. From state supported universities to major big box companies to small businesses…we are trying to leverage what we can to succeed. We have to be aligned in-order to be authentic.

I was talking with Russ Davis from Sandler Sales Institute today as he was explaining how he helps groups become successful. I felt like he and I were speaking the same language, helping people define their objective, understand their audience and goals, and refine the message…drill it down until it is memorable. That Russ Davis…he is a smart guy and so is Scott Regan and John Warner of InnoVenture. Where do you want to go and what do you need to get there? Ask yourself the seven questions and remember to “Be authentic! You have to be aligned: your head, your mouth, you heart, and your feet.” I need a dose of my own medicine!

Entrepreneurs are wanted: InnoVenture 2010

There is something about walking through the halls of innovation. Feeling the overwhelming assurance of our ability to innovate, generate ideas, connect with like minded people, and push forward. There is something refreshing, moving from one hand shake to the next, from one introduction to another, and feeling the sense that connections can help us conquer the possible impossibilities.

This is the “pipeline of game changing opportunities.” John Warner has brought us together, empowered our intellect, inspired our creativity, and provided the platform to “connect together in our enlightened self-interest.”

Why is it that we strive to go attend a two-day event, one that has evolved each year….what are we in search of? Hmm…could it be that we are entrepreneurs at heart? We want more than the status quo, we want to find people that can not only help us solve the problems that seek to understand, but meet people and share. It all starts with a handshake.

As we looked around, we found ourselves in a sea of possibilities, and the room was filled with a sea of problem solvers, seekers, ad diverse set of individuals looking for what we are looking for: the common ground that binds us together…innovation.

Where else can you find a room filled with over 500 people listening to a revolving door of entrepreneurs, big business, big ideas, angel investors, people with solutions, people looking for solutions…a sea of opportunity. Where else can you find more human connection happening faster than the transactions in the Blue Cross Blue Shield server farm. Whether if it was an entrepreneur, a big box business, or someone offering a solution…the isles between the chairs were like the sea waters being split providing an angelic pathway from the crowd to the presenter…connecting diverse groups, talking innovation and collaboration.

I want to be a part of this..yes. I want to take my idea to the next level. I want the assurance that it is possible to find someone to help me develop a plan, guide me to funding, inspire me to keep pushing, ground me in the reality, and cheer with me during my successes. Then, I want to be a part of a place similar to Plato’s Republic…a place of sharing, sharing ideas, sharing knowledge, building our knowledge economy.

Where else can you listen to a wireless information provider talk about distributing video to devices and immediately be followed by a appliance provider thinking about the possibility of having video content provided on the face of a refrigerator. Then, both sitting down side-by-side and having a conversation. WOW!

Where else can I be empowered by the COO of Michelin Americas Research Company to think big about the possibility of reducing friction between the tire and the road for energy efficiency; only after being empowered by a lawyer talking about bringing one of the biggest airliner manufactures into our knowledge economy of South Carolina. Where else can I here from someone who wants to help entrepreneurs connect with Angel Investors right after someone seeking new ideas to present to automakers in Detroit.

It is possible! It is in our DNA! It is in our language. We can do it…we can create this knowledge economy right here in South Carolina and become the poster child for open innovation…globally.

Where else can I have a few brews right beside one the greatest examples of open innovation, bringing the academy and private sector together under a common vision. How inspiring is it to see each person clap and cheer a deserving award, knowing we felt a little closer to those around us because we wanted; hoped one day to be honored by that very award just named. It is like a new fraternity was formed, a fraternity of innovators…we know that feeling, that dream, that reality that we can almost touch.

Thank you John Warner, thank you for connecting us, inspiring us, and creating a language of innovation right here.  The future is right here…among us. Like Dave Bodde said,”Entrepreneurs are wanted!” We are all entrepreneurs…open innovation is fun. The sea of open innovators is right here. Just like Dan Wooster said…”We are story shapers.”

Web Strategy Firms are the New World Order

Times are changing faster and faster everyday. As technology evolves faster  than we can breathe…and as it evolves, we need people to help us with it, understand it, and sell us a strategy to implement.

Web strategy of 2010 has evolved into business communication strategy. Creating and monitoring revenue streams as we create and monitor conversations…well actually the technology that distributes these conversations and messages.

I think back to when I was in undergrad at Clemson. My freshman year (1992), no email and the only knowledge of the World Wide Web was this thing called Gopher. I remember I could use it to find my girlfriend’s class buildings at Appalachian State University. By my sophomore year, I had email and the WWW became a new idea on Clemson’s campus. By my junior year, Clemson was teaching web design and development classes. While I was in college, major AD & PR agencies were building strategic communication strategies and the computer geeks were creating webpages.

Now…here we sit in 2010, the new age AD Firm is the web/new media agency: building business models around web strategy as a communication plan that drives revenue. It started out as going paperless to save money, but now communication strategies are sold to drive revenue not only for the organizations that buy the plan but for the firms that are selling the strategy.

Why the discussion…I have been studying and trying to understand the evolution of the new media business models. Watching and researching the retainer models for web and new media firms that are not only creating an updated web presence but also building relationships with C-Level executives for long term ROI.

I have been talking and visiting with companies everyday who are caught in similar positions. They are staffed with creative professionals that handle all the graphic design and communication planning for their communication strategies. These companies are staffed with “traditional” media execution but scrambling to create and implement web and new media strategies. Many companies staffed with seasoned professionals trying desperately to get up-to-date with these web, social, and new media concepts. These same companies are staffed with interns that are training professionals how to evolve and adapt practitioner concepts into new technology.

Web strategy companies come in with big retainers and big ideas…visions of solving problems capitalizing on the current deficits in knowledge in many mid to large size organizations…”how can we make our web presence better and drive traffic to our message.” The new age AD Firm is today’s Web Firm….staffed with Presidents/CEOs, project managers, business development professionals, designers, developers and a board of directors. These board of directors made up of investors and visionaries capitalizing on the new wave of messaging.

It is a new world order…we are buying iPad’s and Androids as fast as we consume information. We sit and watch HDTV on our couches while we sit and surf the Internet with our Mac Book Pros and posh laptops. We are texting as we drive down the road while answering phone calls and listening to Pandora. Information velocity has a new derivative…information velocity. It is a new world order. And what is the next evolution? Hmm…Mobile Media Firms will take over and create the new strategies as business communication strategies with brick and mortar offices in every city.

How will we as practitioners stay relevant though this accelerated evolution of business and technology strategies. Hmm…maybe just keep on telling stories. BTW…I realize I might be one of these groups I am talking about…taking part in the new world order.

Will the market bear more education?

Over the last few months I have been thinking about how the educational system here is South Carolina  is changing and being forced to change. For the past few years, state funding for higher education has continued to drop substantially, each year forcing institutions of higher learning (that depend on state funds to operate) redefine how they support the demand. Well, there are two scenarios to this business proposition, raise the cost of a public education and/or seek more and more private funding. But before going down that thought process, I want to back up a few minutes.

Currently, my wife and I have been put in a position to support (both financially and parentally) my wife’s younger sister Susanna. She is a rising junior at the College of Charleston studying history. For the past two years, after Sarah and Susanna’s mother died of breast cancer, we have been helping Susanna navigate this convoluted financial-aid maze. From applying for expensive and inexpensive student loans to finally being eligible for grant monies, there is a serious conversation concerning “return on investment,” picking a educational path that is going to yield a direction post graduation that provides either a job paying a good wage or moving on to a graduate level education. But what is the ROI on a history degree? That conversation is soon to come.

We are just one of many families having this conversation right now, educational dollars spent should be taken just as seriously as a house purchase. When it is all said and done, one family can spend or borrow close to $7K – $10K per semester. These dollars add up and can come close to a $50K-$80K investment for a four year education. There is a serious business model behind providing loans for those to get a “quality” education. Think about it for a second…it is a like a revolving door behind the rising costs of education and the educational tracks being offered, but…are those tracks market driven?

As a side note, this blog post comes after a Saturday morning conversation with John Warner, he made me think more about market driven education.

More and more degrees are being offered, more and more dollars are being borrowed, more and more institutions are getting fatter, and now we have educational institutions moving away from market driven education. Each day I walk into another Panera Bread where the cashier working is a recent college graduate with a marketing degree and no job. Take a look at my wife’s MA in Professional Communications, she has yet to find a job using that degree. She worked in Manufacturing for close to five years becoming a strategic buyer and then became burned out and now teaching pre-schoolers. She was sold this degree track right out of undergrad at Lander on the fact she would find a high paying job, yet no one helped her in finding that job. It was not market driven…at the time. Side note, she and I graduated with our MA’s right after 911, the market was rock bottom.

So what are we seeing, educational institutions are starting to get back to basics. They will begin doing a couple of things. Identifying market driven degree programs that make sense and begin cutting programs that basically have no funding. As funds continue to decrease from the state, institutions like Clemson, USC, and other state supported schools will begin moving closer and closer to privatization. Now they will not become “Private” but they will be supported by private sources that have a vested interest in the types of programs that will be offered, supported with a pipeline of talent educated to fit that market need.

Clemson University was founded to provided the “Common Man” of South Carolina a technology and mechanical education to solve the agricultural problem in the state.

From Thomas Green Clemson’s Will
“My purpose is to establish an agricultural college which will afford useful information to the farmers and mechanics, therefore it should afford thorough instruction in agriculture and the natural sciences connected therewith — it should combine, if practicable, physical and intellectual education, and should be a high seminary of learning in which the graduate of the common schools can commence, pursue and finish the course of studies terminating in thorough theoretic and practical instruction in those sciences and arts which bear directly upon agriculture, but I desire to state plainly that I wish the trustees of said institution to have full authority and power to regulate all matters pertaining to said institution — to fix the course of studies, to make rules for the government of the same, and to change them, as in their judgment, experience may prove necessary, but to always bear in mind that the benefits herein sought to be bestowed are intended to benefit agricultural and mechanical industries.”

What type of education is necessary for the “Common Man” of South Carolina today? One of the “new technologies” is automotive innovation as seen with the creation ICAR. What other innovative, market driven, educational tracks will be created and be supported through private funds? This will be decided because in 2011, the federal stimulus money provided to subsidize the short fall for the 2010 academic year will be gone, and the fat will have to be trimmed and the deficit will have to be managed. You can read about the impact on Clemson in President Barker’s Blog.

Over the past 50 years, especially during the rising and falling economies, their has been an upward trend in expansion of higher education degree tracks. More and more diverse educational opportunities were created either by the market or a vision. More and more dollars were spent by families in a competitive battle between educational institutions. Now, we will be getting back to basics. Degree programs that have a path. General education requirements will be re-evaluated and the new professors will be ones of innovation, entrepreneurship, and educational economics (bring true business value to the classroom).

There was at one time in this great nation the opportunity to get a law degree or a medical degree without a four year bachelorate education…why not today. Is it time to reconsider the four year track for a BA or BS and combine with graduate level education? How can we put value back in the education we pay dearly for and work hard to obtain. Right now, some of it is not worth the piece of paper that it is printed upon, but rather the interest it is accruing for those student loan payments we pay each month. We are paying ours each month as Sarah walks into the daycare classroom each day.

What about my sister-in-law working on a BA in History? It is our hope she will keep on studying to become a librarian after getting a Masters from University of South Carolina. That separate degree was not created for the job market but for the institution’s margin. They are in that cyclic process of creating new degrees just to make money.

The higher education system in South Carolina is fat and needs some trimming, not only from a degree offering stand point, but also from a market position. There is a need to critically examine the type of high dollar education that is being taught and figure out what is really necessary to provide a market bearing education.

So on this line of conversation, there are groups that are wanting to capitalize educationally with this current market. Take Blue Cross Blue Shield of South Carolina. Here is a group that makes money off of transactions. They are a company of IT professionals and they build their systems on COBOL. They are in a position to aggressively seek the next wave innovators to fill positions that are being vacated through attrition. The problem, it is not cool to go into “IT” anymore and the educational systems are not teaching COBOL. So Blue Cross Blue Shield of South Carolina has teamed up with educational institutions like University of South Carolina, Clemson, and others along with IBM to re-shape the perception and educational tracks for the world of “IT”. There is a market need and there is value in teaming up with high education to shape curriculum so that the Blue Cross Blue Shields of the world can capitalize on the new emerging talent. This entity is know as the Consortium for Enterprise Systems Management and is based in Columbia, SC. This group is a marketing engine working with groups to change the face of “IT” and educate and recruit the new talent but educate and reshape our educational system from K-12 to higher education.

So ask yourself, if you had to do it all over again…what would you study? Would you study your passion or what the market would bear. Maybe it is a combination of both, but it is time to shift that conversation back to where there is a need in the market for job opportunity and growth. Or…is a higher education truly standardized just for jobs or theoretical education? The pendulum is swinging back and it is time to figure out what is up next for our new leadership. That leadership are those students, our children, our future, our legacy. Remember, it is up to us to help shape our future…the decisions we make now will shape how we, our children, and our children’s children will live one day.

So what do you propose? What is your alternative healthcare reform?

So on Tuesday, March, 23, 2010…President Obama signed into law the new health care reform bill. In the months, days, and hours leading up to this bill becoming a law, there are LOTS of voices in complete opposition to this piece of legislation. There are even people in agreement there is need for reform, but this is not the best piece of legislation to achieve the goal at hand. There are states currently working overtime trying to pass legislation to block this federal law.

So here is the context, I am a thirty-six year old husband who owns a house, small business owner, helping a 23 year old pay her way through college, shopping to afford healthcare. This piece of legislation speaks to me…provides me some sense of hope. But, there are so many that believe this is not the correct path. But I have not heard one time, one suggestion that would be an alternative to this plan. Seriously, for all those who do not like this legislation, who are screaming out loud against this new law, what is your plan? What is your recommendation? What is your alternative?

So…here is your chance to let me know what you would propose. I want to be educated. I want to know what you think is the alternative? The current system is not working…I want reform. What is your reform. I want you to use the comment section to sound off with your alternative. I will approve all who write legitimate ideas, not party bashing ideas…real, legitimate ideas that provide people like me an opportunity for healthcare. I want to see if you can live up to the screaming and articulate a proposed solution. No foul language, no party bashing, no slanderous accusations….a real idea with real vision. Prove it…back it up.

Let’s see what you have!

What am I really trying to measure? A Conversation?

So I have been thinking a bit about all these various discussions relevant to Social Media and how to measure success. People want a metric…they want to measure something! Whether it is the “SIZE” of the community, the number of leads, or the amount of revenue generated, etc.

I just read an excellent blog post by Amber Naslund titled: “How I made $100K with Twitter.” This was such a great post, but what I walked away from this post was this simple point, you get as much as you put into it. I know that sounds so elementary, but it is so true.

“The magic in making money with social media isn’t that the site or social network becomes a revenue center itself. I didn’t sell stuff on Twitter. I gave people access to me and my expertise, and paid attention to when the time might be right to talk business.” Amber Naslund, Radian6

So what are we trying to measure? If we are business people,  we want to know that we will get something in return for the time we invest into this medium. If we are a large company, we want to measure the scale of time as it directly relates to the revenue or sales it generates. If we are a cause or advocacy group, we want to measure the reach of our message; basically how many people we can communicate and get them reciprocate the message.

This is what I want to measure:

  • Connectivity is increasing: I want to know that my community is growing and I can continue to connect with other smart people.
  • Revenue is increasing: I want to know that the number of people I am reaching has some direct effect on the revenue I generate.
  • Generation of New Ideas: I want my ever increasing connectivity to help me to become more innovative.
  • My “Competition”: I want to be able to engage and watch what my “competitors” are doing as they innovate.
  • Reciprocity: I want to know that if I am sharing, others are sharing back.
  • Clicks: I want to measure if people are clicking what I want them to click.

I think of the ole education story. Remember back when we went to college, and it was hard to get up in the morning for that 8am class. Sometimes we would skip and wonder what we missed? Then there are some of us that might have been perpetual skippers and wonder why we could not get good grades. I was one of those people. But my academic advisor told me this, your success in the classroom dramatically increases if you just show up for class. Think about that statement for a second. Your success can be attributed to the amount of time you engage.

I think the same thing is true for any portal of conversation you choose to find value. The more you engage in the conversation, the bigger return. The key word here is conversation…not dictatorship. People want conversations, opportunities to grow, listen, and to be heard. People want to share with like minded people. If you are in the business world, they want to share business with people that understand how to solve their problems. This goes back to listening .

So here is my metric: I can directly correlate the number of times I listen to the amount of meaningful conversations I have, whether it is business or personal. If I listen, I can help people solve problems. If I am a good listener, then my network is big…AND if I can’t solve the problem, there is someone in my network that can probably help solve that problem.

What stories are you listening to today?

BTW, here is a good discussion Social Media ROI from Olivier Blanchard. I think the guy is smart and has figured this out.

WOW! Bobby hits the track BMW style!

So today was the day! Yes, and it was what I least expected! A few weeks ago, I had the tremendous opportunity to meet up with someone cool, the one and only Kamran Popkin from SWAG Club. This guy is more than just about great SWAG, but sharing some fun and connecting people. He invited a few of us for a corporate trip out to the BMW Performance Track in Spartanburg, SC next to the BMW Manufacturing facility where they build the X5’s for international distribution.

As I got into my little red 1991 BMW 325i convertible, and made my way to Spartanburg, I had no idea what was in store for the day. As I pulled into the facility and made my way inside, I was greeted by some close friends who had also decided to attend this day. From there, it was lunch, some ground rules and off to the track. OK…ground rules and off to the track…YES….we are going to RACE BMW’s on a performance track. No weird Interstate driving where we are worried about blue lights. Yes, it was the petal to the metal. BTW, one of the attendees was late today because he was pulled over on the way to the day’s activities, he was a little PUMPED! Rightfully so!

So…four tracks, eight different BMW’s, 38 attendees and time for loads of fun. We started with driving the X5’s on an off road track where you can take the SUV through 2.5 feet of water, on steep inclines, and even on two wheels, YES..TWO WHEELS. My partner for the day was Wendi Hil,l whom is also a marketing professional. From the moment we jumped into the X5, it was a day off holding onto the “Ole Shit” handle accompanied by loads of laughter and screams.

So a few things that rocked my boat:
1) Racing a BMW 650i on a timed track.
We were able to drive a black 650i on a timed track where we could unleash the 4.8L 360HP V8…and charge around the track in uniform chaos with a partner in the car. Here is Wendi as she drove around the track, a video from my iPhone. Notice the intensity in her eyes and the shake in my hand as we scream around the track. If you listen, you can here the scream of the engine!

2) The Instructor “Hot Run” – AKA Check your Britches Run!
This is where the instructors get to take us ego driven goof balls (after we think we have mastered the track) and show us how to really drive a BMW M5 on this “Performance Track.” Umm…OK, my head still hurts, I never thought that I could ride in a car where the only forward motion that was created was when the car was sideways. What do I mean, this M5 spent more time moving up the track sideways than actually wheels pointing forward. After slipping and sliding, a few 360’s, my head hurt from laughing so hard! My hand was permanently engrained into the “Ole Shit” handle above the window. IT WAS AWESOME! It is amazing the performance and safety of a BMW M5.

3) The BMW 135i 3.0 Liter Twin Turbo
This little two seater actually has four seats, but the two in the back are the insurance seats. But, this little firecracker on the open track made me get on the gas in the open straight-aways and get on the brakes before those sharp turns because of this amazing power. WOW! Man does it have torque! This was my favorite car of the day, and at the nearly $30K price tag, WOW!

All I can say to my friend Kamran Popkin, thanks a BUNCH! He knows how to through a party BMW style! What a great pre-birthday present!