Case Study: AccessHealth SC – Communicating A Healthy Conversation
Access to quality health care here in South Carolina has consumed the public conversation over the last few years. From the Affordable Care Act to hospitals seeking to find new and innovative ways to deal with the growing needs of the uninsured…we are surrounded by the groundswell of health care discourse.
For the past few years, I have been working with the South Carolina Hospital Association to find and tell the stories of the uninsured. Initiatives like AccessHealth SC are special, focusing on those uninsured individuals to not only provide access to quality health care but also a continuum of care.
Over the last 5 months, we have been capturing stories of the uninsured across South Carolina. We have also been working with AccessHealth SC providers and administrators explaining how this healthy initiative can be a model for health care reform.
Purpose of the Video Project (from AccessHealth SC):
“The motivation for capturing AccessHealth SC client and provider stories was two-fold. The primary purpose of the video was to communicate what exactly we are doing through AccessHealth. The idea of collaborative networks of care for the uninsured and underinsured is a bit cumbersome; it doesn’t slip neatly into conversations or presentations and the evidence-based, logical model can get lost on people. This project allowed us to really unpack what it is our networks do and the good sense that they make. A model of providing medical care that addresses social needs makes sense, but when you package it up in a few words with little explanation-lights go out.”
“The project also allowed us to highlight the human impact of our work, the individuals who are using medical services more appropriately, who are better able to manage their chronic diseases, and who are living healthier lives. Even more than putting a face to an outcome, it provided our clients an avenue to share their stories and their hope restored; as cliché as it sounds, this video was an opportunity for them to be heard. As we work to promote dignity and respect in the services our networks connect to, this was vital.”
As we were developing the story line (along with crafting the script), we began having this conversation whether to include statistics and numerical information explaining the economic impact of the program. In the world of video production, many times it is hard to visually showcase information in a compelling manor.
We used graphic animation to bring the numbers to life. You will notice the following video is a smaller section of the video above. We felt this could stand alone as a simple explanation of the AccessHealth SC model and the value it brings to the State of South Carolina.
Purpose of this Information Video (from AccessHealth SC):
“Communicating the economic impact our of our work was important to us because of the stakeholders we are/were hoping to engage. Most often, the individuals within organizations in communities that have the push or say to actually catalyze change speak in numbers and outcomes. Not only was this speaking their language-but drawing their attention to significant results.”
These videos have been launched online and for internal presentational purposes. AccessHealth SC will use these videos to share the visual context of their mission as they present to stakeholders, hospitals, community groups, legislators, and other individuals interested in building a healthier South Carolina.
These videos will also live on the AccessHealth SC section of the SCHA.org website. Our goal, to educate and advocate to those searching for information concerning programs like AccessHealth SC. We want to be a part of the digital paradigm as people search for content related to health in South Carolina.