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iPhone4 and the iPad ready for a cruising!

So once I had both my iPhone4 and iPad set-up and ready to go…it was time to get ready for the road. Since I burn up the road…I had to find tools necessary to make travels fun, practical, and safe. With this said, I had just dumped XM Radio because their in-ability to correctly bill the right amount, on the right terms, and never fixed the problem. Let’s just say after a few months of unnecessary billing and no reasonable resolution, I had American Express handle this situation and cancel my account. Now with this said, I needed a decent alternative.

I only listen to some local radio, mainly sports talk radio for Clemson Sports. Other than that…it was music from my iPhone. So once I bought the iPad 3G it was time to take advantage of Internet service while mobile. Especially with the recent multi-tasking upgrade for the iPhone…it was Pandora time.

So installed the iSimple iPod, iPhone, and iPad Direct Connect Kit. This basically installed the ability to plug directly into the docking area of the iPhone4 and iPad to play music and sound into the stereo system. It also charges the iPhone4 but not the iPad. Now, I can open up Pandora, ride down the road, and listen to music…using the 3G and Edge service from AT&T. I sometimes even prop the iPad right under the radio to see the Google Maps app for directions. I have also downloaded the Sports Radio app for local, regional, and national sports talk radio.

I have also bought a bluetooth headset for the road. Now, I do not like all those peeps that have these weird ear pieces in their ear as they walk around stores, restaurants, etc…”Beam Me Up Scotty.” But, I was tired of the ear buds getting tangled up while driving and talking. So I bought the Motorola MOTOROKR ┬áS9-HD Bluetooth headphones. A colleague of mine swears by them and they also had good reviews. So I am trying them out…so far, LOVE THEM!

Just a few solutions for me to make my traveling time a lot easier, fun, and hassle free!

trust & technology – a story about AT&T

Did you ever think what it takes to turn on a light in your house? You walk into a room, flip the light switch and magically the light in the center of the room comes on…WOW. Think about the centuries of innovation and the many miles of connectivity from the house to the grid. How does this happen? How long did it take for us to trust the fact that flipping a switch in a wall will turn a light on about the room.

This morning, I woke up and walked to the front porch where the wife was on the phone with her sister in Charleston. I noticed she was irritated and as soon as I open the front glass door…I learned every quickly. Her cell phone conversation had stopped, and started over and over because of some dropped calls.

It was time to get on the phone with AT&T. So I went to get my iPhone and noticed that my visual voicemail was not working. I dialed the phone number for AT&T and after navigating thru the menu system, I am speaking with a very nice lady. I was actually thinking, this lady has a nice pleasant voice…then halfway thru explaining my issue, the phone call dropped. BLAH

Now it is time to go grab the land line to call AT&T. Note…we just added this land line a month ago after being completely dependent on mobile service for three years. So I call the 1800 number and reached another nice, pleasant voice with AT&T. Pleasant helpful voices are nice. After explaining my issue…I was off to be transferred to a technical support representative.

****I realize this is a timeline of events…I will get to the point of this post****

My new technical support friend told me of some Voice Network Issues in SC & NC. He also told me that they (AT&T) are in the process of upgrading the 3G service in Clemson and Anderson, to expand the service beyond the Clemson area. He also explained that the voice service works off of a completely different tower than the data service. WOW. It take multiple towers to provide one phone multiple services in just one location, we have not even began to talk about moving from one location to the next.

As my AT&T technical friend was sifting thru my account, where our phones are connected, and diagnosing our tower issues…he made a statement that made me think. He told me that we really TRUST technology to do what it is supposed to do, that when we flip the light switch we TRUST that it will turn on. We do not think about the technology necessary to turn that light on to brighten a room. Think about the amount of TRUST we have when we dial a phone call while driving down the road on a cell phone. The technology to connect that one phone, in a car, while driving down the road at 65 mph to someone in a completely different zip-code. We really TRUST technology.

Has our TRUST continuum for technology shortened each time we accept a new technology? Or do we even realize that we might not trust a technology…we merely do not recognize a technology is not working and check later when it is back up and running again. How long did it take for us as a society to trust that electricity is going to provide the energy necessary to luminate a room. How long did it take for us as a society to trust cell phone calling as a technology as motorola made the first successful call in the late 60’s. How long did it take for us to trust that we could connect to the Internet via a mobile device? Is there really a situation that makes us distrust a service provider like AT&T, that makes us switch providers to experience the same issues with the next provider because the technology is just technology.

HMM…well, I know this: I may pay a lot of money each month to AT&T to provide a service, but I am still amazed that I can talk to my mom while driving down the road at 85 mph in SC and she is driving down the road at 85 mph in another state. Technology is kind of cool.