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FastCompany: “You Must Be A Storyteller.”

Fast Company’s Kerrin Sheldon wrote a wonderful blog last month titled “Why Short-Form Video Is The Future Of Marketing” and I have to agree.

Let’s Talk Audience
Kerrin went on to make a powerful statement: “To create truly high-quality content, you must be a storyteller. You must be able to pull together a large selection of shots and content and pare it down into a manageable short-form video that will engage an audience.”

This conversation takes me back to a dinner I had with Bob Dotson of NBC. Bob is what I consider a master storyteller and his reputation is obvious from the numerous awards and speaking engagements across the country. He took me to dinner after we worked together on a story in Charlotte. I took this opportunity to become a human sponge and soak up as much knowledge as possible.

Let’s Talk Purpose
Bob explained anyone can tell a story…but if you really want to tell a story that engages an audience, you must find an tell stories with layers. As the storyline progresses in a video…the audience peels back the layers, revealing each little nugget of the storyline. Stories using video are visual communication tools…you just have to know how to find them, especially inside/outside you branded organizations.

I love this short little video interview with Bob:

Bob’s comments get you thinking, why we tell stories and how to find those stories with layers. But back to Kerrin Sheldon’s point about short video content.

Kerrin continues in the Fast Company article to share about this growing market of storytelling:
“I predict the next 5-10 years will be huge for video marketing online. Brands are moving further away from direct advertising, whose metrics that are hard to calculate, and into original video content–content that is created not to sell but to engage. They tell a story and they create brand loyalty. The days of direct consumer advertising is dwindling, and the advent of marketing through storytelling has arrived.”

Let’s Talk Delivery
Let’s at the numbers, here is an online video consumption from June 2012 (Based on ComScore Report):
1) 84.8 percent of the U.S. Internet audience viewed online video.
2) The duration of the average online content video was 6.8 minutes.
3) Video advertising reached another all-time high in June as 11 billion video ads were viewed.
4) Google Sites, driven primarily by video viewing at YouTube.com, ranked as the top online video content property in June with 154.5 million unique viewers, followed by Yahoo! Sites with 51.5 million, Facebook.com with 49 million, VEVO with 46.2 million and Viacom Digital with 38.9 million. Vimeo moved into the top 10 ranking for the first time at #10 with 21.4 million viewers.

So let’s look at the channels to share your content:
1) YouTube: “Everyone knows YouTube and it continues to dominate the market. But unless you’re a professional musician or are looking to score the new huge viral video showcasing your friends firing off bottle rockets from a made-at-home cannon, there are plenty of other places to showcase your videos. “

2) Vimeo: “Vimeo.com is the finest collection of artistic videographers on the web. Without outwardly deleting poor-quality content, Vimeo’s homepage and search results make it easy to find awesome content and avoid the endless amounts of useless crap that often plague the YouTube experience.”

3) Pinterest: “Along the same lines, Pinterest’s new video feature gives curators great opportunities to pin videos to their boards. Even more so than Facebook and Twitter, Pinterest has created a sharing experience so simple and effective, it makes the potential or virility even higher.”

So as Kerrin says, “With ever-increasing YouTube lunch breaks and Vimeo dinner dates, online video is becoming a constant companion–one that every brand is rushing to take advantage of. “

***Image from epicamexico.blogspot.com

Creative Inspiration Just Strikes…

You never know when it is going to happen. You never know when that creative inspiration will hit us like a ton of bricks. We spend so much time crafting a story, but we must feel it with our bare skin…our breathe…our inner creative being.

Crafting a story is like the best type of “dance” with the audience…we must see the story through their eyes in-order to communicate the final prose.

So many times I find myself looking for the final way to put a piece together. I spend so much creative time thinking about the storyline…especially as it is developing. I craft initial storylines, what I think the interview will say, how the story will evolve…but we always must be prepared for those moments in time that provide us the epiphany.

We can have the best cameras, the best edit suites, the best lighting, the most innovative approaches to capture the story…but it all comes down to execution. Can you pull all the elements together in a way that gives the audience something, that one thing, that when they walk away…they see it through your eyes. They get goose bumps at the right moments!

Then you wonder…do they (the audience) see those tiny moments exposed.

The craft of storytelling is more than a craft…it is a calling.

Always fun working with Immedion!

It is always fun to work with a new client. Immedion just launched their new website, created by Cyberwoven in Columbia. Natalia Muska (Director of Marketing) worked with me as we crafted customer stories that showcase Immedion’s commitment to “Always On” mantra.

We created two initial customer stories based on two companies Vigilix and Sturgis Web Services. You should watch both videos…interesting companies one of which located right in downtown Greenville. Both companies depend on Immedion’s infrastructure to meet the needs of their customer base.

Both stories come from the customers’ voice, allowing each person to tell their story. We chose this direction so that the audience can hear their story instead of the perspective where we “put words into their mouth.” Lots of fun especially with a little fast pace editing to spice it up a bit.

Here are the two videos for you to enjoy…or you can go Immedion’s website to learn more! A screen shot of their homepage is above!

Vigilix

Sturgis Web Services

There is more to the story than just capturing the image.

Here is a picture that has being shared around social outlets, especially among my broadcast journalist colleagues. When I look at this funny little caricature, I am amused by the technological indicator of where we are as consumers, and how we have become a part of reporting the story.

If you look at the picture…ten years ago, you could flip flop this image. The paid photojournalists were on the right and the lay person was on the left wondering what is going on. Now, even our grandmother’s have access to smartphones that capture and record high quality images and video. They even have access to technology like Twitter, Facebook, Flickr, Instagram, YouTube, and a host of other technologies that have larger audiences than a television stations DMA.

It is funny how times are shifting and we as storytellers are having to learn to compete in a space flooded with “that” proliferation of information. It is a new paradigm and it is hard not to get scared of this digital media industry. We as practitioners are trying to find ways to bring value to the craft of photojournalism, digital communication, and documentary storytelling…and separate ourselves in this competitive world of “media.”

I was sharing this photo with a close friend and he asked, “Does this photo make you wonder if there is a timeframe to your industry?” I actually feel it strengthens my mission and my business. There is a distinction between the technology that captures and shares images and the craft of using media to tell stories. It is a difference between the practitioner and the technician.

I am excited to let the community act as the technician with their iPhones and Droids and using their 4G LTE service to share those images. Why? Because I can allow them to share the information and let me tell the story behind the information.

The craft behind storytelling allows “us” to use media(s) to capture, craft, construct, and share a story with an audience…inspiring them to create change. Let’s take the Tsunami in Japan, so many individuals captured this story in real time with their smartphones and share online. The storytellers were the individuals that found the people directly impacted by that wall of water…crafted stories that share the human element of this story. Those are the stories that still grip us and bring context to those images.

Both communities (practitioners and technicians) co-exist and leverage each other’s digital access…the consumer shares the action and the storytellers craft the human element of the reaction.

* Image by Gary Varvel 

Storytelling…it is all about getting the moments.

Sometimes you never know when a good story is going to present itself…so we have to be prepared. Years and years of training and it never fails, when the lights are just perfect, the shot is just beautiful…that perfect moment in time happens off camera.

I have always been one who likes to debate the technical expertise versus the storytelling techniques of listening. I have worked with some of the best technical photojournalist, creating some of the best images, capturing some of the most amazing interviews. But the best storytellers, best photojournalists are the ones that are willing to break away from that perfect setting and capture that one shot that tells the whole story.

It was just the other day, I was in the middle of a shoot with a family who was going to share their experience with a physician. Perfectly crafted shots, perfectly scripted, perfectly composed…but the real shot was when the little boy ran out of the shot to get a sucker from the nurse. Perfect moment in time, captured because I pulled away and followed the boy. The shot was not perfectly framed…it included lots of the lighting equipment in the background…but it captured that moment in time shared between a little boy and a provider.

I live by a mantra, work by a mantra, tell stories using a mantra…one that I learned many years ago:

Two Shots Ahead
Three Shots Behind
Get The Moment

That simple. I am always telling stories with my cameras thinking about the next two shots I want to capture, the previous three shots I just captured…and most importantly to always capture the moment.

You cannot package the storytelling process as a “product.”

There is a huge difference between video production as a product and as a creative service. We can try to wrap it up as a product with some neatly packaged technology. We can try to bundle it with a service for one cut price. We can try to sell it with a mark-up so a sales force can find a way to make a buck. Video production can be a product…but it is based on technology that is an evolving commodity.

I would prefer video production as a creative service…better yet, a creative exploration. As technology changes…you know the technology that allows us to shoot, edit, write, host, deliver, and watch the video product…the creative enterprise is a constant flow.

As one who used to run and own a few companies that tried to package video as a product, I learned that there are two variables that cause a huge disruption in the business model: technology and the creative process.

Each time you tried to package a “video production,” the natural selling point was the technology that will be used to support this creative enterprise. Within a year (or shorter)…it had changed. You had to have a team of individuals dedicated to working solely on the innovation of technology that supports that package price. That is hard to do in small/entrepreneurial business that needs to support a technology staff and a creative staff.

You cannot package price the creative process…at least I do not think so. You can estimate the amount of time, effort, intellectual knowledge, experience, etc…but this is a variable that is most times is hard to predict. You can set a budget as “not to exceed” but have you really achieved the goals? The creative process is sometimes is an evolution…finding a way to package the creative process with technology is challenging.

As I watch so many organizations struggle with this idea of packaging video production as product…how do you sell the metric of results. If the technology fails, the video does not play, the device does not work, the e-blast is not received, etc…then you have lost that one shot to share that video message. So a metric to measure the success of the creative enterprise is not found….because the packaged technology is out of date or not working.

I think about the un-measurable results of video projects, wonderful stories told that create communities of conversations. The ones where a message is carefully crafted with care and love. That message is shared in the right setting at the right time, regardless of the technology. It is then shared over and over whether through DVD’s, YouTube, sharing a link, inside a powerpoint, or even shared when it is least expected. The results create a culture of change, a change in language, change in point-of-view…un-restricted as a product and crafted as a creative enterprise.

Sharing stories is more than packaging video products inside this nicely fit constraint…it is about crafting visual messages that make people connect in ways they have not before. You can not sell that process as a product…it sells itself as a creative enterprise. It comes from years of experience, the intuition of a storyteller, the heart of a person who truly listens, and the soul of those who want to be a part of the storytelling process.

Video and Online Rich Media is GROWING FAST!

“Video is a rapidly growing space. I think this year will see hockey-stick growth in IPTV for several reasons. Broadband Internet and 3G mobile networks are expanding rapidly around the world, especially in emerging markets like China, India, Latin America, and the Middle East.
– Kalell Isaza Tuzman of Mashable.com (2/11/09)

“The Internet remains a place of continuing innovation, with users finding new ways to integrate online usage into their daily lives,” said Charles Buchwalter, SVP of research and analytics at Nielsen Online. “In recent years, the Internet has changed dramatically as people seek more personalized relationships online,” said Buchwalter. “In particular, time spent on social networks and video sites has increased astronomically.”
– Gavin O’Malley of MediaPost.com (4/24/09)

The number of U.S. consumers who frequent online video destinations has climbed 339% since 2003, while time spent on video sites has shot up almost 2,000% over the same period. In the last year alone, unique viewers of online video grew 10%, while the number of streams grew 41%, the streams per user grew 27%, and the total minutes engaged with online video grew 71%.
– Gavin O’Malley of MediaPost.com (4/24/09)

Average Online Video Viewer Watches 5 Hours A Month.
Notable findings about online video viewership from February 2009 include:

* 75.5% of the total U.S. Internet audience viewed online video
* The average online video viewer watched 312 minutes of video (more than 5 hours)
* 98.8 million viewers watched 5.3 billion videos on YouTube.com (53.8 videos per viewer)
* 41.2 million viewers watched 384 million videos on MySpace.com (8.5 videos per viewer)
* The duration of the average online video was 3.5 minutes.
– Jack Loechner of MediaPost.com (4/1/09)

Many companies are looking in so many different arenas to invest their marketing, training, and operational dollars…especially when trying to reach so many different audiences. Groups I work with are obviously going to find ways to sell our services when it comes to delivering rich media online (whether public or private), but consider this statement:

The number of U.S. consumers who frequent online video destinations has climbed 339% since 2003, while time spent on video sites has shot up almost 2,000% over the same period. In the last year alone, unique viewers of online video grew 10%, while the number of streams grew 41%, the streams per user grew 27%, and the total minutes engaged with online video grew 71%.
– Gavin O’Malley of MediaPost.com (4/24/09)

WOW…that is all I have to say is WOW. Consumers of information are looking to rich media like video and the multitude of messages it provides when surfing, researching, goofing off…but bottomline, consumers are watching video.

So what does that mean for those trying to reach those audiences…video may be one of the solutions but not the complete package. It doesn’t mean that you should go out and overload your online properties with video, but identify your audiences and provide the rich media that makes sense.

“The Internet remains a place of continuing innovation, with users finding new ways to integrate online usage into their daily lives,” said Charles Buchwalter, SVP of research and analytics at Nielsen Online. “In recent years, the Internet has changed dramatically as people seek more personalized relationships online,” said Buchwalter. “In particular, time spent on social networks and video sites has increased astronomically.”
– Gavin O’Malley of MediaPost.com (4/24/09)

Video innovation is is going to contiually grow in ways beyond imagination, especially with the advent of Interactive Television and the convergence of mediums (broadband video and high definition television delivery). But other innovations is finding new ways to deliver this content to audiences. Social Media outlets are the new distribution point of information whether simple mundane thoughts or marketing campaigns. I am using Social Media properties in-coordination with web-based properties to deliver content in an expedient and efficient fashion.

Twitter is a distribution point as a workflow delivering targeted video messages to audiences that can work in coordination with email distribution and online properties. Imagine you are hosting an event and you want to send a personal video message as an invitation to a group of audiences. You know you have an email distribution list and this list can be tracked when the message is delivered. But what if this not the only audience you want to reach in a geographical area. What if you have built a following on Twitter with that was based on geography…now you have a targeted group of followers who might want to know about your event. And now with places like HootSuite.com (LOVE IT), you can track clicks that are direct links to your video message.

“There are 87% more online social media users now than in 2003, with 883% more time devoted to those sites. In the last year alone, time spent on social networking sites has surged 73%, while in February, social network usage exceeded Web-based e-mail usage for the first time. ”
– Gavin O’Malley of MediaPost.com (4/24/09)

Let’s look at some numbers from online video viewership from February 2009:
* 75.5% of the total U.S. Internet audience viewed online video
* The average online video viewer watched 312 minutes of video (more than 5 hours)
* The duration of the average online video was 3.5 minutes.
– Jack Loechner of MediaPost.com (4/1/09)

What does that tell you…well it tells me that companies that are utilizing targeted messaging using rich media have many audience(s) to reach…so you better do it in less than 3.5 minutes. What do I mean targeted video messaging….well, know your audience, know your purpose, and keep it simple and straight to the point.

Online video “users” are multi-taskers; they have email open, two or three windows open surfing the web, chatting (using some program like iChat, AIM, Jabber, etc.)…so your message better be targeted and capture the attention of the users. It is now beyond the hip concept of just shoot something and put it up because people will watch. YouTube has transformed that landscape like cable television has done to network television…provided a plethora video of people just putting some video out there just because they can. It is now about quality and targeted messaging…Efficient and Effective messages.

Bottomline…rich media (video) is a widely growing area for marketers and organizations to display thier message. But it is time to start thinking: What is your message? Who is your audience? How are you going to deliver your message? How are you going to track that messages’ effectiveness? Should it be professionally produced, Do you want it to be public or private? Who is going to help you with your message?

Final Cut or Avid Media Composer…which one will I choose???

I get the question all the time, what do you use to edit video for your projects. That is actually a good question, one that is constantly discussed in our office. The quick and dirty answer is we use Final Cut Pro and Avid Media Composer on a Mac OS platform. Both are considered industry standard Non-Linear Editors or NLE’s.

Now what does that mean to the average customer, well it depends on your knowledge and experience. But from a final product standpoint, you will not see a difference in the final product. It is purely an individual editor’s preference. But this is how I try to help people understand…from my perspective.

I produce most web based video content using Final Cut Pro Studio. This is for many reasons, but mainly for workflow. I am extremely fluent with this software and their are many times that one person might be working on a project and a few months down the road, need to re-open the project for some reason. Another computer might need access to the project, so I can open from any of our Mac Computers.

Another reason for FInal Cut Pro Studio is that it integrates well with our web delivery workflow. It works in a Quicktime based file format; so when ever we encode (dump video into the software), Final Cut creates a native Quicktime that can viewed without the use of Final Cut software. That might be confusing to some…but makes life easy.

Final Cut Studio Pro is extremely intuitive so that a novice video editor can jump in and figure out how to use the software…especially if you have any video editing background.

Now…I am a trained/certified Avid Video Editor. I have been using Avid products since 1995 from the early days of the Avid NewsCutter Software. I started my career editing video using two video decks (essentially two Beta Decks side-by-side), editing from one tape to the next. This is considered editing in a Linear Method. Avid’s software (in my humble opinion) was design for those experienced editing using a Linear Method. I edit video using that mentality…and Avid Software fits me well.

Most experienced television video editors & producers have knowledge of Avid Software, so when I work with higher end production using workflow to deliver Standard Definition/High Definition content for television distribution…I use Avid Media Composer. It has all the 3D graphic editors and animation built into the system and works well with High Definition content. If I was to do the same with Final Cut Studio Pro, I would have to use After Effects and other 3rd Party Applications to execute what I can do in Avid Media Composer.

So, this discussion has some bottom-line thoughts.

1) Both Final Cut Studio Pro and Avid Media Composer software are professional grade video editing software.

2) It all depends of the Video Editing Professional and the project, this helps me decide which software I will use to best meet the demands of the workflow and final delivery of the project.

3) Both deliver a high quality final product, whether it is for the web, television, or other video delivery method.

4) I just like having gadgets….the more I have, the more fun it is for me to do our job!

Using Online Video To Promote Your Business

Ever thought about using online video to promote, raise awareness, or distribute a message that is important to a target audience? Well, the experts think you should embrace online video as a professional means to spread your targeted message to your targeted audience.

Video Sharing Market
The market is huge and continually growing. 14.3 billion videos were viewed online in December, 2008 and increased by 13% in February 2009.

“For both startups and Fortune 100 companies, getting on board with online and mobile video is increasingly key to attracting and engaging a fickle audience. The next generation of big-time consumers (those under 18) are already more likely to be watching video on a computer or mobile phone than they are on a traditional television set.”

“Deliver content consistently. There should be a predictable pattern to retain and grow your audience. Sign up for long-term deals, so your audience doesn’t find that you dropped their favorite video content from your site.”

“For both startups and Fortune 100 companies, getting on board with online and mobile video is increasingly key to attracting and engaging a fickle audience. The next generation of big-time consumers (those under 18) are already more likely to be watching video on a computer or mobile phone than they are on a traditional television set.”

Know, engage, and interact with your audience. Understanding exactly who you are targeting with your video content and what their needs are in terms of information or entertainment will help you make a compelling proposition to potential advertisers and ultimately sell ads, especially if you cover a niche topic.

Record year for video content consumption
“How could it not?! Video consumption continues to grow at an astonishing rate. As of October 2008, 13.5 billion videos were watched online. That is a 45% rise on the number watched in October 2007. The availability of super high speed broadband along with more HD video content will drive more people to consume more video online.”

Video monetization becomes reality
“Professionally-produced content, targeted to specific audiences, will see a burst of excitement as advertisers will see this as a safe bet to put their money on. In response to the influx of advertising dollars, video publishers will need scalable platforms with a wide range of performance metrics.”

“The good news is top notch content should eventually stand out from the marginal stuff. And the vast majority of Web content would probably fall into the marginal category, if that. So it’s important to put some extra time and effort into consistently creating good stuff — the kind of content that will turn heads, lead to conversations, and eventually build long lasting relationships. And that’s really not so bad after all, now that I think about it.”

Sources: Mashable.com, Clemson University’s Spiro Institute for Entrepreneurship, and Inc.com Technology