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It is all about a Thank You Note!

So today I found a little surprise in my mailbox, a thank you note. Well, there was more than just one thank you note…two. Below you can read the thank you note from one of my students. The note was not to me.

I teach Business Writing at Clemson. It is my goal to teach students more than just how to write, but how to use writing to build relationships. I teach them to think like entrepreneurs. I teach them to think about building career relationships. This thank you note is not only just a representation of a student thanking and praising a teacher, but using the knowledge learned in the classroom. Today, I am the student! It has come full circle!

There are so many times if we wonder if we are making an impact, but tonight…this one student made me shed some tears. I love teaching! Thanks Kelly!

Read below!

“Follow Me” just does not work?

There is this big trend that has been going on for a while, especially when promoting our Twitter accounts, asking people to follow you. You see it on CNN, on blogs, in marketing collateral…it is the common jargon when asking individuals to join the community.

I guess it all started with the fundamentals of Twitter with “Following” and “Followers.” But are we a community of leaders. Following suggests we are leading the pack, heading in a direction and the people in our community are right behind us as we dive through our social conversations.

Are we really followers or we just a part of a community of social exchange. When you are interacting in your social communities, do you choose to follow someone. Think about it for a second. Let’s say you go to the grocery store and meet your next door neighbor for the first time. You have a conversation and realize you have something in common. Maybe it is a football team or your kids are in the same algebra class. You choose to continue the relationship, choose to get to know the person. Are you clicking the follow button? Or are you joining a community of conversation that is ultimately building a relationship wrapped around trust.

Twitter has created a discourse wrapped around “Following.” It is a community of fun conversations, interactions, and relationships. But there are many who have chosen to take on the “Follower” discourse as literally as many interpret the Bible. It is the golden truth. We as marketers even leverage the discourse as we build campaigns for our clients. The goal of this literal discourse, create a “Thought Leader.” We build these accounts, set-up blogs, create fan-pages, develop YouTube channels to become “Thought Leaders.” But who are we leading?

Are we really thought leaders in this wide approach to social media communities. Do we really have followers? Is it necessary to tout that we have so many followers? Is it really ego driven and not about community? Do we let it get to our head so much that it has become a pecking order, like the high-school popular crowd. It almost builds a dichotomy, a distinction between the haves and the have nots as we watch individuals/organizations rack up big “Followers” numbers. Or is it really about sphere of influence. We want to increase our followers so we can influence more and more people with our message.

It can be addicting, where everyday we click to see if our numbers have changed. Is it mass media or is it a definitive way to measure success. We use the numbers as a ROI metric which helps marketers calculate value for the dollar. Followers…and interesting choice of words.

Have you sat back and really thought what it means to have “X” number of followers on Twitter. I kind of like Facebook’s approach to the whole thing…”Friends.” We have connected with our “Friends” and we have an exchange of conversation. We get to sit back and watch our friends enjoy their day, and we just say hello or even “Like” something when it strikes our fancy.

Building a community of conversation is not about followers, it is about like minded individuals that chose to engage with one another. The discourse of “Followers” will always be there but we should interpret the language in a different way. We should “Engage.” We should rethink how we interpret the number of “Followers” and “Friends” in our social networks, remember it is a community of people and they are humans.

If these social networks are supposed to be the digital metaphor of our human, social interactions…would you walk up to someone, shake their hand, share a story, then ask them to follow you? Maybe if you are politically minded. Instead you would listen and try to find another time to meet and chat again. To bad we have to chose online to “Follow.” I still like the idea of clicking to find a “Friend.” It makes more literal sense.

Why not take the Dalai Lama approach to our constituency bases and and let them lead the pack?

Finding your sphere of influence?

As I get ready to go speak to a group of college students during their weekly organization meeting, I sat down and thought for a few moments, jotted some notes, and pulled my ideas together. About a month ago, I received this email from one of my former students to speak during their regularly scheduled meeting:

“Hi Bobby,

I hope you are having a great semester so far. I know that Grace and I gained so much from taking your class this past semester and I was wondering if you would be willing to come speak to the rest of oursorority. Beyond the experience from planning an event, I personally gained the most from learning how to pitch myself and networking to buildbusiness relationships. I feel that these skills are extremely importantfor those who are starting to interview for jobs and internships. I thinkthat the women of Sigma Kappa could greatly benefit from learning theseskills as well. Sigma Kappa is having a chapter meeting on Sunday, March 28th at 7 p.m. and I was wondering if you would be willing to come speakfor about 30 minutes. Please let me know if you are interested.

Thank you for your time.
Morgan”

So as I sat today to bring my thoughts together…I wondered, how am I going to give them something relevant to walk away and ponder? Here we have a collection of students from freshman to seniors, those who are just happy to be in school and enjoying the joys of college to those who are sweating if they will be employed in a few months. But it comes down to this, it does not matter if you are a freshman in college, a senior in college, in graduate school, looking for a job, have a job, entrepreneur,  home body, nobody, somebody, CEO, or man on the street…it is all about relationships.

So here are my notes for tonight’s little chat…in the form of questions and discussion:

  1. Why am “I” here today?
  2. Why do “we”join groups?
  3. Where do “we” want to be in five years?
  4. Where do “we” want to be in ten years?
  5. Who is in your room of “influence”?
  6. Who have you met “new” today?
  7. How can “we” leverage those relationships?
  8. What are “Our” dreams?
  9. How do we turn those “Dreams” into realities?

Here is the actual presentation…I used Prezi to put this little talk together!

Building Communities – Anderson Area Chamber Style

About a week ago…I get a call from the Anderson Area Chamber to help take part in their yearly membership drive. At first, I was kind of perplexed about this request, but I believe in the life of the chamber so I was happy to jump on board. Plus, I have never taken part in a membership drive so I was interested to check out the process and maybe build some relationships along the way.

To the pleasant voice on the other side of the phone, I happily agreed to show up for a training this morning. So 8am this morning, I made my way into a conference room at the Area Chamber of Commerce where the room was full and the coffee was brewing. JAVA – Good!

What I walked away from this hour and half experience is that the Anderson Area Chamber is building communities, raising awareness, and not just making simple cold calls asking for membership dues.

The Anderson Area Chamber brought in a Membership Campaign Consultant to help the 25 plus members (that agreed to take part in this effort) come together as a group and use their sphere of influence to ask non-chamber members to consider joining their “Tribe”…their “Ecosystem”…their “Sphere of Influence.” Sheryl Ross is her name and empowering communities is her game.

This is here membership game:
Communities —> Awareness —> Membership

As I looked around the room, there was a wide representation of membership taking part in this event. Each one was hand selected, each one has a sphere of influence, each one is passionate about small business development, each one consistently understands the meaning of leveraging relationships. Sheryl Ross was brought in to empower the membership represented in the room about the benefits of a chamber membership; and to empower this membership to expand the “Sphere of Influence” by tapping into their personal/business address books.

What is the point of joining a Chamber of Commerce, especially one that has a broad “Sphere of Influence”? How about to have a voice, generate revenue, and save money. That is the bottom-line. The Anderson Area Chamber is building their “Tribe”, expanding their sphere of influence, and gaining momentum for the following:

Empowering Membership —> Empowering Awareness —> Empowering Business

This is a training session that I enjoyed…I guess I drank the kool-aid. But whatever the reason, I want to be a part of this “Tribe”. I want to grow my “Sphere of Influence.” That is the benefit for each member that showed up for this training session. An opportunity to grow their “Tribe” by networking and engaging in fluid conversation with others in the room, those potential “Tribe” members that will be recruited, and ultimately to feel like they are a part of a “Tribe”. While the chamber is leveraging their membership in the room as means to grow and find new members, the membership in the room is recruiting new members and growing their sphere of influence…this is a mutually beneficial relationship. Business and engaging/building/leveraging relationships is fun. I want some more kool-aid….actually some more coffee.