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What is social video???

So I have been thinking what makes video social? Yes….what makes our video content connect with audiences in a social, fluid environment. Well, it is my opinion that it comes down to technology and content. Seriously, there has to be relevant content that relates to an audience in a way that makes them have the desire to share. Then, once they want to share…it has to be supported by technology that does not prohibit the ability to share.

Recently I have been harping on Flash Video and how it marginalizes certain audiences…and this is all about technology. If I have a device and a friend shares a video with me, I click to watch and cannot view the content because the technology does not support Flash…then the video is not social.

So when I think about the technology aspect of social video, it can be broken into two arenas: enabling the ability to share the video and enabling the ability to search and find the video. But before we get to technology…let’s try to talk about characteristics of social video. So let’s think through this a bit…ways we can make our video content social.

Content:

  • The video message has to be compelling.
  • The video message has to have an action item.
  • The video appeals to our emotions.
  • The video message makes us want to share.

Technology:

  • The video has to be hosted and compressed so that it plays fluidly in majority of online environments.
  • The video player that displays the video is using the latest technology to meet your target audience’s devices needs. If it is HTML5, Flash, Quicktime, or what ever…it needs to be able to reach the largest section of audiences to consume the video content.
  • The video content has to be associated with searchable terms. We know what it means to make our webpages rich with searchable words…but now our video has to SEO rich. So whereever it is hosted, it must support searchable tags and video descriptions.
  • The video content must have a permalink to link directly to that video. You do want people to share your video, so it must have a link to post on social sites and email for reference.
  • The video content must have rich embed options. You want the masses have the ability to embed your video into your blogs, websites, and other online media outlets.
  • The video content needs to have the ability to have a title that is associated with the video. Places like YouTube and Vimeo provide that option to make the content searchable.

Let me give you two examples:

1) IT-oLogy Open House:

I worked on a project a few months ago with the sole purpose of telling the story of a new brand at an open-house. IT-oLogy was formerly the Consortium for Enterprise Systems Management. They were launching their new brand at the open house for their new building. So we produced a video that had all their partners and supporting agencies describing IT-oLogy in their own terms. We made the video fun, goofy, yet appealing to the 250 plus people that would attend.

When I showed up to make it play on their new big screen, the people were still installing the technology that supported video playback. So…we uploaded it to YouTube in full 1080p and played it on a big 50 foot screen from YouTube. They had the bandwidth to support the higher quality and it played well. When we uploaded it to YouTube…we made sure we named it properly, gave a rich description, and implemented logical tags. When people left, they wanted to go find the video. Why…because it was cool plus most of the people in the room knew the people in the video and wanted to share with their co-workers. They were able to embed in their blogs, email the YouTube link to their friends, share it on social outlets. A quality message maximizing technology to enable sharing.

2) My Class at Clemson

I was putting together a presentation about finding your passion. I found this great video called “Where good ideas come from.” I wanted to share it with my class during my afternoon session. I like to use my business Facebook page as a place to save cool links that I might want to comeback to later. So I posted the YouTube link to my Facebook page with a description of it’s intended purpose. So when I got to class, I pulled up the video from my Facebook page and played it for the class and they loved it. Afterwards, I noticed that a conversation started happening on Facebook under the link I posted.

The conversation was around entrepreneurship and where great ideas come from. People from the academic world, business world, entrepreneurs, etc. were commenting and discussion the underlying theme behind the video. At the same time, before I could email the link to my students, one of them posted the link to their Facebook page thanking me for sharing in class. That means that they were able to do a Google search for the video, find it, grab the link from the video, and share with her friends. Steven Johnson was the speaker in this video and a group called RSA Animate produced the visuals. These people not only inspired me to share with my friends, students, and colleagues….but they also inspired and enabled others to share. The content was engaging and inspiring and the technology was seamless to enable the ability to share.

What are your thoughts? How are you using video socially?

Social Video – Get with the program!

What the heck do I mean by this? Well…for many of us digital geeks out there, this might be a no-brainer. But…the world is changing in the Social Video space faster than someone can upload the next YouTube video.

If you want to compete in the viral, social marketing space…then just go ahead and give in to YouTube and Vimeo. Seriously…if you are self-hosting content or have vendors hosting video for you, then you are in a DARK DARK ROOM.

Over two years ago, I was pitching to clients to be skeptical of YouTube, Vimeo, and other free video hosting outlets. I was telling them that “they” own your content that is uploaded and you would have to worry about protecting your brand. Well…I was saying that because I was trying to sell video storage, compression, and distribution like I was the next big venture. GUESS WHAT…that game, that technology is just a commodity.

If you are a marketing department, you really need to know the following about your video content:

1) The ability to play your content over a wide range of devices from Windows, Macs, and Linux based desktops and laptops is necessary. You also need to be able to reach the real growing crowd…MOBILE DEVICES. With 4G here…we will be watching video content like we are drinking our favorite frosty beverage…GUZZLE, GUZZLE, GUZZLE.  So…if someone cannot watch you latest marketing video because it is hosted using a Flash or WMV player…the you are marginalizing a large portion of your audience. HTML5 players are the next innovation for playback of your video content. Why do you think YouTube, Vimeo, Brightcove, Sorenson, and many others have implemented this technology.

2) The local production shop who is hosting your video DOES NOT have the SEO like YouTube and Vimeo can provide. Seriously, when you embed a video hosted on these two platforms…you are connecting some of the largest search engines to your page via the video content. When you upload the video to YouTube and Vimeo, you can provide a detailed description, tags, location where it was shot…and all of this follows the video when you embed it into your website. The local shop is not owned by a search engine, so they do not specialize in SEO. So if you are paying to host content on their private servers, then pay to have the final video released to you and upload it to your YouTube channel.

3) YouTube and Vimeo also come with a community. Yes, people are searching these sites for video content based on their interests and comment right below the video. So…the community is built around the content, engaging audiences beyond the website you have it embedded. The search engines like this!

4) The quality of the playback is great. You can look at HD quality video right over your home network. That is backed by huge teams of technology experts that make it their mission to make your picture quality look great. Why do you think Hollywood uses these outlets to release Trailers…hmm?

5) It is so CHEAP. YouTube is free and Vimeo is $60 per year. So why are you paying monthly fees for hosting when your marketing message cannot be viewed on some the latest mobile devices? I do not know, but you might want to reconsider.

This post is truely meant for viral marketing efforts for video. There is TREMENDOUS value in using private hosting and Flash video for private video messages. You not only can control the distribution, but you also force individuals to watch the content in specific types of technology. There is value in this model.

Thoughts…think I am crazy? There are some business that would like to scream at me…but oh well. Why am I writing about this…because large organizations are still operating in yesterday’s thinking.

Marketing Departments- Say NO TO FLASH VIDEO, please

Seriously, the debate is the debate…Flash Video, HTML5, H264…I get it already. We still have not decided on a standard for web video. But seriously, Flash just is not working. I do not care if you think it is the best thing slice bread…instead, take that sliced bread and make a PB&J while reading this post.

So why is Flash not working, seriously? Because we are in the world of mobile users. Yeah, those smart phones that your audience is enjoying right now.

If you have a marketing department and spending tons of money on video hosting for your public marketing video…then you are getting freaking bad advice. Dump the video hosting for your marketing video and put everything on YouTube and Vimeo. Seriously…if the White House and every other major marketing group out there is doing it, then you should too!

Here is why:

1) YouTube and Vimeo are in the business of providing high quality video content to the masses…it is their business. So they are going to have the latest technology when it comes to players. Bottom-line, you will be able to watch the content on just about any device out there!

2) YouTube and Vimeo will have better SEO opportunities than any other private hosting option out there!  Why, because most of the video content out there is on their servers and it is their business to optimize for searches. Oh yeah, last year…YouTube was the Number #2 search engine.

3) YouTube and Vimeo provide a multitude of options for embedding in web outlets and social sites. Every time you upload a video to YouTube or Vimeo, they provide an easy embed option into your website and blog. They provide easy click options from playing solely in HD, changing the size, etc. Also…the share link makes it so easy to populate into Facebook, allowing the user to watch the video inside Facebook without having to leave to go to another website.

4) YouTube and Vimeo have figured out this whole compression thing for you. You can practically upload just about any video file and it convert the file for you and give you thumbnail options, so you do not have to manually choose and upload some image as the pause screen.

5) YouTube and Vimeo display HD Video content and it looks ROCK SOLID! For a huge conference in Columbia, we uploaded a completely uncompressed HD video to YouTube, and played it for an auditorium for a dignitaries from YouTube. Why, because the computer in the conference room was having a hard time working with about every video file we put on the Windows 7 desktop. So, since it looked great in HD and it played nicely without pause via YouTube…it was displayed in 1080p over a 50 foot screen. The crowd cheered at the end!

6) YouTube and Vimeo offer private viewing of video content. So, if you want to restrict the audience and move away from totally public consumption, the option is there. Yes…you can even restrict to private links so that you have to have that specific link to watch the video content.

7) If you are a large organization, you can create categories to separate video messages according to topics, departments, etc. You can create your own video vault without the hefty price tag! Seriously…YouTube is FREE! Vimeo is also free but offers a premium package for $60/year! YES!!!! Between FREE AND $60/YEAR. Compare that to your monthly spending on your pretty server for marketing video.

Why did I write this…because I was irritated the other day when I tried to open a video message on my iPad and the video was Flash. The video link was from a Twitter and Facebook post of a major organization. I went to my desktop and the video message was intended for a mass audience. Now I realize that iPads and Apple devices are only a finite portion of the user audience. BUT…Apple users are a major audience in mobile video usage. WHY MARGINALIZE YOUR MESSAGE! Just put the dang thing up on YouTube/Vimeo and take advantage of the community.

So if you are  spending tons of money to host video content for marketing purposes…RE-NEGOTIATE! If your marketing message needs to hit a broad audience, take advantage of the technology, SEO, and community of these outlets. BTW…YouTube is one the top search engines…NUFF SAID!

Done with my rant.

Building a Social Media Presence around Video

Using video is one of those mediums that can really enhance your social media presence and can add so much to your campaign. BUT, you gotta think through this little bag of tricks. If done incorrectly, this integrated marketing tool can make you look like a dummy! (I almost just typed a bad word).

I am not going to talk about message development, that is a whole other ball of wax. I am going to talk about how using video online can help generate traffic, relationships, and enhance your SEO.

First…create a series of short messages around a campaign, event, and idea.  When I mean series, I mean more than 3 different video messages. These need to be targeted at a specific audience and a specific topic. This over-arching theme will bring these messages together.

Second…have a home-base for these video messages.  Whether it is a blog, a video section of your site, or the homepage; these video messages need a home so people can find them within one consistent place.

Third…these video messages need to have a equal treatment in production quality as the message itself. If it is meant to be shaky and  dark…your message better represent the reason why it is shaky and dark. But, be controlled in the delivery of the production quality. The person watching needs to understand your message, the production quality needs to enhance the message not detract.

Fourth…create a channel on YouTube, Blip.tv, or Vimeo to host all of these video messages. Once the messages are created, upload them to these channel and spend time developing the title for each video, the description, and the tags/key words. I sometimes use the URL of the homebase for these messages in the title.

Fifth…schedule a release of these messages. If you have produced 5 of these and you want to share all of them…maybe release them once a week. Use the embed code provided by YouTube, Blip.tv, or Vimeo and place them within the site. Once placed…tell the world!

Sixth…tell the world that they are updated on your home-base. Use TweetDeck and/Hootsuite to regually tell the world that a new video has been updated. Use email marketing and even LinkedIn to tell your spheer of influence that is it live and people can go watch it. Ohh…when you tell them, use the URL where it is located at the home-base and shorten the URL using TweetDeck or Hootsuite. This will allow you to track the clicks. This works well in a blog where you have a specific URL for each blog post.

Seventh…create a discussion around the video that was just updated. Get on your social networks and tell people about the video and ask their opinion about the content, create a discussion.

Eighth…repeat this process. Olivier Blanchard (@thebrandbuilder) talks about consistency and frequency when using new media and social media combined. It is smart thinking.

So you want to have video in your blog? STOP, DROP, & ROLL

So you want to start using video in your blog? You either have a camera, know someone with a camera, or willing to hire someone to produce it professionally? OK…stop, drop, and roll! Seriously, the fire is raging and you better take a chill pill before you pull out the camera!

First…ask yourself this question, why must you use video in your blog? Are you doing it because every other Tom, Dick, and Harry blogger is doing it and the peer pressure to keep up is so overwhelming that you can’t stand it anymore? Are you doing it because you feel like it will bring value to your audience, your customers, or your prospects? Why do you want to do a video blog?

Second, ask yourself…what is your vision for the video blog. Is it going to be this five minute monologue tyraid of you standing in front of the camera re-iterating the very same thing that could bring more value if you just wrote the darn post, and you were too lazy to write it in the first place? What do you really want to communicate? What is your vision?

Third…how do you want this video message to really impact your audience? Do you want to engage the audience with some educational piece that can bring value to their business or life? Or do you want to try to fill them with more useless knowledge that will add to the video noise currently out there competing in this vast space of social media.

Fourth…will the production quality of the video message(s) match the quality of the content? If you hire some jam-up production group to make it look awesome, provide you with high quality deliverables that will look awesome, but the content stinks…atleast they will say it looks good.

OK…now let’s get away from the sarcasm. Before your start a video blog…step back and think about what you really want to communicate and why are you choosing this medium. The video blog needs to bring value to the audiences’ experience and can compliment current content, especially if you have built a readership. The video in the blog needs to be short and sweet and give a true reason why someone will stop and watch. It should be no more than a minute and half! Really 1:30! For it to be effective, you need to do it consistently and provide some sense rhetorically why this blog post warrants a video to accompany the post.

Some of the most successful integration of video in blogs are ones that are unique in content, provide quick usable pieces of information, or shed some light on a subject. They are used on a regular basis where the audience knows there is a reason why someone is talking to them.

I worked with a lawyer where we used a video blog as a means to provide a series of FAQ’s or tid-bits about the law that inform individuals about specific legal statutes. We produced enough video content for close to a year where each video was released once a week. They had a branded introduction and we stored them on YouTube, embedding them on the blog. This provided great SEO especially since we used appropriate tags within YouTube and each blog post. Each one was no more a minute long and we positioned each of them with either a topic, event, or a case.

A great use for video in a blog can be a series of interviews. You can interview a subject and split each video up based on an individual question and response. This will allow an individual to have multiple videos from one interview, then you can spread out a series of post to promote your blog and the topics covered.

So…before you pull out that camera and try to one-up the next person; STOP, DROP, and ROLL. And do not roll the camera. Sit down and plan out the strategy for the video. Think audience, message, and delivery!