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Passion can be found in someone’s story!

Meet Dot…she is amazing and has a powerful story to tell. Many people camp out all night for iPhones, iPads, and other gadgets. She camped out all night to be the first in-line to receive free medical care. Why? She needed it and was willing to just about anything for the opportunity. To me…that is about as entrepreneurial as it gets!

From TheState.com
There were more than 1,300 patient interactions at the SC Mission 2013 this past Friday and Saturday in Columbia, SC at the State Fairgrounds.

Patients received healthcare, eye care, prescriptions and women’s care, including pap smears and mammograms.

The SC Mission aims to meet the needs of residents who are underserved an uninsured. There were about 1,000 clinical and non-clinical volunteers including about 500 healthcare professionals such as doctors, nurses and optometrists.

These individuals, those 1300 people that came through the doors have passion. Their story surrounds us here in South Carolina with over 250,000 people who are uninsured.

Many times we have a hard time getting out of bed in the morning. Or we are not motivated to get the day started. Sometimes it is hard to make that first step on a project or we have been procrastinating with that todo list.

I took note this past Friday. People like Dot and the 1300 individuals that waited inline to receive medical care. Many of them made sure they were first in line, waiting all night.

Passion…very entrepreneurial to me!

An IVF Story – The Lineage of the Collaborative Production Process

I admit it…I was extremely close to this story. So close. I wonder if I could have been an effective journalist trying to tell this story for broadcast news. My path, our paths were somewhat similar…Sarah and I struggled to have Rose. Jeff and Amory struggled to have Payton.

When I wrote the original script, I planned for it to be approximately a 15-minute story in video format. I wrote this story and knew that it would have to be edited and condensed. I also knew that we were going to have to find the right voice-over artist.

The first script had many holes, yet sounded great on paper… but I was so close to the story that I’m glad I worked with a great writer at GHS. As we worked through the revisions, we knew we were going to have it voiced numerous times. Mainly, to listen to the story translated on the screen.

Many times, we producers get so caught up in the copy, we forget how the written word will translate into the spoken word. We forget that the words, when transcribed from the interviews, look and read differently than they actually originally sounded. Often, we even write ourselves into a hole visually. What do I mean? I’m referring to when what we write doesn’t translate visually to the screen. There is no visually compelling way to completely represent the spoken word.

There is an ethical implication behind telling stories that we have become very close to…we sometimes lose sight how it will truly impact the audience. What we see through the clouded, predisposed producer lens may not translate to the intended audience. Often times critical distance is necessary during the revision cycle.

Why did I want to share this experience? Well, I was very close the the first script…even a bit defensive when the idea of editing the words was suggested. This is an example of why collaborative writing and editing has become a crucial part of my business model. It’s crucial to work with the client and other experts to find the right path to tell the story.

We creative people sometimes think that it’s “our way or the highway”…but often, that outlook can be detrimental in the business world. I wanted to share the first script with you, to allow you to see the evolution of this video. I think it’s fascinating how these types of stories come to be…and the collaborative process that facilitates the end result.

——- SCRIPT 5/31/18 ———–

Video Nats: Open with video from the birthday celebration

Voice Over – There is something special about birthday’s

Amory – I know Payton will not remember any of it. As they say, the first birthday is for the mom

Voice Over –Especially that first birthday…

Jeff – It was a huge amount of prep from the food to the party theme, party favors, to the invitations..top to bottom.

Video Nats – People singing Happy Birthday

Amory – As soon as we put that little cake down in front of her…she dug right in. She mutilated that thing.

Voice Over – We want to create a time to always remember…

Jeff  – It is still like a dream…I ask myself a lot…maybe it is not even real.

—- transition —-

Voice Over – Jeff and Amory met each other in college…

Amory – I knew he was the one because there was something about him. He was so different from me. But he had such a tender heart. You know…he was kind of a rough and tough guy. He drove the big truck.

Voice Over – Feel in love and started a life together…

Jeff – My wife and I both have gotten married a little bit later. Both kind of career oriented…delayed the ideas of family…having a family too late. Then we started trying, things did not work like a storybook.

Voice Over – But what they really wanted…was a family…

Jeff – Its such a commitment to start a family in today’s world.

Voice Over – They did not realize…how hard it was going to be to just to start the process…

Amory – You know, we just had a lot of difficulty getting pregnant. I found out I had endometriosis, which I didn’t know that it was a pretty severe case of it.

Jeff – There is always some fear…reluctance to bite the bullet. And then you think of going through fertility processing some of the costs you hear. It can really be…you want to try every avenue to make things happened naturally rather than medically.

Voice Over – Reluctance, Fear, and the reality of a long road ahead…

Amory – Yeah, I had a lot of breaking points. You always think…why me? Why is this happening to me? I think everybody that goes through this goes through their mind at some point. You just don’t think it’s fair. Here you have…I have a great husband, we have a good house, we are inviting to a child, we want one so bad. And to think…why is this happening? We are here, we are ready, we are financially stable, we are open arms and loving.

Voice – And then there was some hope…

Jeff – Dr. Lessey helped us…he was our initial contact. He had done a lot of research with endometriosis…he was really carried the ball as far as carrying us through the process.

Amory – I don’t know, I just prayed with it every night. I felt really good about things. And I felt I had more of a positive attitude. Dr. Lessey was the one who did the procedure and he was really adamant about being the one to do the procedure this time around. I just know that day when I went in there…I just knew it that it happened?

Voice Over – And then…it did happen…that one moment in time…

Amory – The day we found out we were pregnant, I was at work of course.

Amory – I went to do the blood test and drove into work. I knew it would take a couple of hours, so I figured I would get the phone call at 11am. I told them I was not going to answer the call at work. I said just leave me a message and I will check my voice mail. That is what they did, they left me a message…it was about 11am.

Amory – I went out to the car and I told myself it was not going to be the end of the world if I have bad news. I remember hearing the voice mail…I have good news for you

Amory – I just could not even believe it. I just remember crying and it was awesome.

Amory – I remember calling Jeff and I couldn’t wait. I had to call him right away. I think he was just stunned. he was almost speechless. he was like….you are kidding me.

—- transition —-

Voice Over – Birthday’s are special, especially first birthday’s…they help you remember. It was just one year earlier before little Payton blew out these candles that Jeff’s remembers when his dream became a reality.

Jeff – I guess i knew it was real about 2 o’clock in the morning on November 29th last year when my wife came to me and woke me up to tell me it was time to go to the hospital. Then it became real.

Voice Over – And for Amory, reality was before even way before Payton even arrived.

Amory – I would say we knew it was real when we went to have our first ultrasound and hear the heart beat. That was only seven weeks…but yet you could still see on the ultrasound. You heard the ba bump ba bump ba bump and it was just amazing.

Voice Over – Now this little reality is everyday life.

TRANSITION NATS… BATH TIME

Voice Over – Famly time at the end of a day brings the normalcy of a routine.

Amory – Usually we come home and feed her…then we have a little bit of play time. Then we try to spend as much time as we can with her during that small amount of time we have with her. We then usually bring her upstairs, try to start winding her down. Give her a bath, she loves her bath…

Voice Over – There is something about bath time and winding up the day. For working parents, those hours in the evening are ever more important.

Amory – Well…when we come home, it is hectic. Both parents working…trying to keep Payton on a schedule of eating but yet we want to spend as much time as we can with her because our time is limited during the week.

Voice Over – This reality, this everyday life, brings lots of reflection…

Jeff – It is still like a dream…I ask myself a lot…maybe it is not even real. It seems to good to be true to have a beautiful little girl, crawling soon to be walking, one year old…it just seems unbelievable.

Voice Over – Reflection that has empowered Jeff and Amory to share their story…

Jeff – Initially there is stigma until you get out and meet people and find out the condition of infertility…it is out there…it is spread around. When you are able to talk about it…you find out other people’s stories. And in my opinion, there is no reason to hang your head low…it is just a problem you need to work through.

Amory – It is ok to have issues like this…you are not weird or different…or to be shunned on because you have fertility issues. And if you continue to get the right help and get people involved…you can take something that is the hardest thing in your life and make it the best thing in your life!

Voice Over – That this picture perfect story, even with the long road, has become their everyday dream come true…

Jeff – I can remember leading up…it was a long road…it is probably good not to forget it because it makes it that much more valuable how hard you had to work to get the family you have now.

Amory – I understand what people say now…how awesome it is to be a mom. I did not really understand that before. But she has made us whole. She has just completed our lives.

Stories of Infertility: Many times – having a child is just hard.

Last year, I began working on a series of special stories for Greenville Health System…stories that shared the human element for the tagline “Advancing Health Care for Generations.” Each one of these stories has impacted me on some level. But I didn’t imagine that this story would have such an impact on my personal life.

When I met Amory and Jeff, I knew their story was going to be tough — tough to tell as well as investigate. From the first time I met Jeff, he presented himself as a husband who was willing to do just about anything to put a smile on Amory’s face. Jeff felt that “their” IVF story was all about Amory, specifically telling me that he felt she would tell “their story” best. From that moment, I knew this reserved gentleman had something to share. I just think he wasn’t ready to be in the forefront of his (their) story.

Amory and Jeff are just regular people. They look just like you and me. Both have successful careers, are hardworking, and love life. When it was time to start a family, they experienced what many face today…the long, difficult path of having a child. The word “infertility” is such a touchy subject for many couples; this untold story is normally not shared at the dinner table. It is just hard to bring words to this path many are traveling.

I know this path all too well. Sarah and I struggled to have Rose. It took us nearly three years for Rose to become a reality. If you take a walk through our backyard, you will see three small memorials to the three miscarriages we experienced. We even have ultrasounds from those three little ones. This past experience was that major reason we never named Rose until we knew she was going to be real, living, healthy baby. Her name for the first two trimesters was Z4.

Z4 stood for Zygote Number 4. Yes, it sounds harsh, removed, distant, and even somewhat pessimistic…but it was our reality. Zygote is a term used when signifying the first stage of the development of an organism. Sounds kind of like being in high school biology again. That distance brought comfort and provided the ability to find humor during a tense time.

It was January 2, 2011 and Z4 abruptly became a reality when Sarah just happened to pee on a stick in an Atlanta McDonalds bathroom. We were on the way back from our Christmas vacation and stopped at McD’s for a bathroom break. I was sitting in the car waiting for Sarah. I was wondering what the heck was taking so long. She hopped back in the car and the flood gates opened. She cried, “I’m pregnant…what are we going to do?”

Before Christmas, we had already scheduled a visit with a fertility specialist during the first week of January to chart our next plan of attack. The day we discovered that we were pregnant (again), it was a Sunday. We immediately called and left a message on the office answering service. We quickly received a call back from the nurse and they wanted us to come into the office Monday to chat. After numerous ultrasounds, multiple blood tests, and many medications, we began realizing that maybe this time was for real. Maybe it was time to start thinking of Z4 as an actual person instead of a project. Yet to me, Z4 was still Z4 until Z4 was born…and that day, our project became Rose.

Now Rose is turning two years old, and it’s a distant memory that she was once known as Z4.

We are surrounded by people whose stories are so different, yet similar. What have I learned? It ‘s ok to talk about it, to share, to offer support, and sometimes to offer advice. The only way to tackle these issues is to share our stories so that others can learn and find their path to a family.

iStock.com asks… “What is craft?” <-- I think they have an answer!

I love this video…I love the email they just sent. I agree with the video above…and I agree with their thought process.

Here is the quote from the email:

Your seeds of creativity
Craft is the root of our artistic passion and surgical attention to detail. It’s the beat of our creative drum. Watch and rediscover how our love of craft got us all into this creative racket to begin with.

Well…once again, I agree!

And one last time…I agree with this image in the email:

I am getting back to my roots. More to come!

Thanks iStock.com for confirming my direction and intuition!

Taking Ownership of the Message & Crisis Communication – The Thank You Video from the Cleveland Kidnappings

It just came across this morning. I first noticed it on CNN’s Facebook page, then a local television stations Facebook page (WYFF-TV)….then people started sharing.

CNN recorded the YouTube video from the computer screen, then wrote and produced their own story to fit their news commentary. Many other news outlets just shared links to the YouTube video. But what really happened here…the three girls and their families took control of their message and how they delivered it to the world.

News outlets, journalists, bloggers, and many others have been trying to capture an interview with these three girls after being found in a home, victims of a kidnapping. From the very beginning…the families have contended that they wanted their privacy and have stuck with that strategy.

If you look at the description below the YouTube video released, you will gain more context:

Published on Jul 8, 2013
Amanda Berry, Gina DeJesus and Michelle Knight would like to say thank you to people from Cleveland and across the world who have offered support to them. They are extremely grateful for the tremendous outpouring of kindness they have received and wished to put voices and faces to their heartfelt messages with this video.

The women still maintain a strong desire for privacy and ask that everyone continue to respect their wishes in that regard going forward. Thank you.

NOTES ABOUT THE VIDEO THANK-YOU
The video was filmed on July 2, 2013 at the law offices of Jones Day in Cleveland, Ohio. Visible in the background of the video is the Rock and Roll Hall of Fame and Museum. The male off-camera voice heard in the video is that of Howard Fencl (pronounced FEHN-sill), vice president of Hennes Paynter Communications. The attorneys, public relations firm, social media strategist and videographer involved in the production of this video are all working pro bono on behalf of the three women.

This was not a price gauging event to leverage this story for the immediate monetary benefit of a law practice, pr firm, and video production company. This was done all pro bono. Now I am sure people will be contacting these businesses and even hire them since they effectively executed a strategy to share this story. But…I want to quickly look at the heart of this matter.

These three girls and their families chose not to be subjected to a press conference, which would lead to a feeding frenzy of who would get the next on-camera interview. They chose not to hold a press conference so they would be subjected to some of the most ridiculous questioning from both seasoned journalists and bloggers. They chose to control the message and share it in a way that made since for their lives and fulfill their desire to maintain their privacy.

Now I am sure the feeding frenzy has escalated since this release. But…the video was shot on July 2, 2013…7 days ago.

  • They were able to share the statement they wanted to share.
  • They were able to edit the video to meet the expectations of not only the legal team, pr firm, but ultimately the family.

We have the ability to control our message. Admittedly, there is a need to involve the main stream media for many awareness campaigns; but sometimes it is just best to bypass this process.

As a former journalist…I know first hand how the process happens, especially when we interview people that have experience this type of event. We have time constraints. Whether it is an immediate deadline or the length of the story…time creates a lens by which journalists create and distribute content. Sometimes that lens can minimize the context of a story. Sometimes, the competitive nature of being “the first” to report do alter the message even more.

I have worked with SO MANY large organizations that are consistently challenged by many mainstream media outlets…tired of their story/comments taken out of context. They/We know it best…news outlets chopping interviews into soundbites that meet the needs of their business model and/or deadline constraints. Yes…if you just chop two more words out of that interview…we won’t make the executive producer mad for going 2 seconds over the time limit of their newscast. A 2 second cut can mean the world to these three ladies.

Kudos to Hennes Paynter Communications, law offices of Jones Day, and the video production staff…they put the best interests of these three girls and their families first.

Having the strength and vision to pivot

A Little Coffee at Figs in Anderson, SC

I was sitting in Figs Coffee Shop downtown Anderson and met someone that knew my grandfather. Well…I guess many people in Anderson knew my grandfather. I knew him as Pop.

He was a real estate man and probably sold almost every house in this city. He spent majority of his life serving this town.

Our conversation this morning made me think about my Pop, especially when he pivoted his business. Some may ask…how do you pivot your business in residential real estate. Well…he did and I think it paid off.

In the 1980’s…there was a huge slump in real estate. Similar to what we have experienced these last few years. No one was buying and for businessmen like my Pop…you had to work *hard* for every dollar…harder and harder.

My Pop found himself in the corporate relocation business. He would help large companies like Michelin, Fugi, and other large companies buy and sell homes when they moved talent in and out of the Anderson area.

He had to innovate…he had to pivot…he had to find new ways to generate revenue while doing the thing he loved the most. He loved selling homes, but most of all…he loved helping people.

Pivoting is an interesting topic. One that I found myself teaching last year in the Clemson MBAe program. I was really teaching digital communications and marketing. But what I was really teaching…how to communicate your brand message.

Those MBAe students were creating their businesses and some where writing plans; many learning that the plans they were writing were not feasible business ideas. They had to pivot, alter their course but learn to stay true to their underlying goals and vision.

How do we pivot. Well…I do not think I have the best answer. But what I know…if you have a business that is successful yet beginning to realize the feasibility of the business model is altering…you have to be prepared to do a few things.

1) Either jump out like Seth Godin says in his book called The Dip. Execute the exit strategy.
2) Pivot – alter your course. But, you have to know your vision and be willing to alter the course in-order to stay true to your vision.

My Pop had to pivot. He did and it paid off.

I still think about him almost everyday. I would love to sit with him downtown Anderson and talk business. I would love to talk about his vision and where he sees business is growing here in Anderson, SC.

The Clemson Ring, The Bataan Death March, & Col. Ben Skardon

Col. Ben Skardon - Class of 1938

There are days when you are not sure what is going to cross your path…but then there are days when think you are prepared for a good story. Today was a combination of both…one of anticipation yet one of amazement.

I just finished a project telling the story of one Clemson’s most precious graduates, one who has experienced so much, and one that has so much to share. Col. Ben Skardon is that man, class of 1938 and served in World War II. Not only did he serve, but he was a prisoner of war where he did something that seemed so insignificant but has left a tremendous legacy.

As a prisoner of war, he took part in the Bataan Death March:

“Which began on April 9, 1942, was the forcible transfer by the Imperial Japanese Army of 60-80,000 Filipino and American prisoners of war after the three-month Battle of Bataan in the Philippines during World War II. All told, approximately 2,500–10,000 Filipino and 100-650 American prisoners of war died before they could reach Camp O’Donnell.”

“The 80 mi march was characterized by wide-ranging physical abuse and murder, and resulted in very high fatalities inflicted upon prisoners and civilians alike by the Japanese Army, and was later judged by an Allied military commission to be a Japanese war crime.”

But what makes this story so fascinating  is that his Clemson Ring was the one thing that helped saved his life. He used that ring while a prisoner of war to “buy” food in order to survive. He traded it for rice, the nourishment necessary to stay alive.

The only thing he has left from that experience was the spoon he used to scrape food together, his dog tags, what was called a “chop” that was used as currency, and the identification card that was made after he was released.

I am have embarked on a project to tell his story and finally I can share…one that I will remember for a lifetime. A few years ago, I sat down with him to capture the first part of his story, here is the completed project…in his own words.

*Reference information from Wikipedia.

Our students are following that passion…

It was just the other day…I received another note in the mail from one of my students. I love it. They always let me know how they are doing, where they are going, and the dreams they are chasing.

There is this massive debate…how can we take South Carolina’s educational system and turbo charge it, innovate, and move ahead of the pack.

I think it is pretty simple…quit teaching and start inspiring. Move away from the regurgitative learning process and aim towards engaging conversation. If we want to create change, build a brighter South Carolina…why not inspire students to do more than just be students.

Institutional learning has it’s place…but there is a new student emerging in South Carolina. More and more students I work with in higher education…the more I realize there is an underlying need to take part in social justice. These students want to be a part of the solution…they want to create not only “their” tomorrow but also solve age old problems.

It seems so simple…but this is so hard to execute. Why, we have to change the way we think, we teach, create curriculums, the way we grade, the way we prepare these students for industry, and on and on. But what do we have to lose…nothing!

We have so much to learn from this new class of students…we should take off our teacher hat and put on our student hat. We should start learning from those who are inspired to learn. That is why I am sharing the video above…I learned so much from Riley Csernica.

Riley had a few dreams:
1) 3 degrees by the age of 23
2) Start a business in South Carolina

We educators, business people, legislators have a lot to learn from the Riley’s of the world. We better get out our note pads, take some notes, because her class of innovators will be leading us into the next century.

Here is a story from the GSA Business concerning the first MBAe Class at Clemson. Riley was one of those students and I had the tremendous pleasure working with…each of them were extremely special!

——-

From GSA Business
Clemson students recently finished competing for $40,000 in seed funding to launch their businesses.

First place: Brenda Morris-Wilson’s received $20,000 for her company to continue developing a clothing line for baby boomers residing in assisted living and nursing home facilities.
Second place: Riley Csernica of Tarian Orthotics received $6,000 to further commercialization of a more mobile and functional brace for those with shoulder dislocations.
Third place: Team Dabble, comprised of Carlisle Kennedy, Brendan Lopes and Josh Lopes, earned $4,000 to help expand the team’s mobile application from Clemson to other universities across the Southeast. The app aims to connect college students through events.

The students had to apply to the MBA program with a business concept in mind. The yearlong program aims to equip them with the resources needed to launch their concept. The students will graduate in August.

“The goal is to help these young people launch a successful business,” said Gregory Pickett, the director of Clemson’s new MBA program. “Each student comes into the program with an idea that gets them started. Throughout the year, they evaluate that idea and refine it, or pivot from it.”

Students learn from business people, both in and out of the classroom, about software and app development, intellectual property laws and financing, for example.

Students also work to secure capital and build on their business plans. They put the MBA concepts into practice, getting a head start on their startups while earning their degree.

http://gsabusiness.mappsite.com/news.php?link=http://www.gsabusiness.com/news/47872-clemson-students-compete-for-40-000

Sustainability of the #Hashtag – Who Is Making Fun Now?

It is here…it works…and it is not going anywhere. I just received my latest edition of Fast Company magazine and I was reminded why this community technology is continually transforming the way we converse.

Even this article #UNPLUG surrounds the conversation of turning off electronics so we can “power back up.” An oxymoron that is using the hashtag technology to connect people and conversations meant to fuel the need to disconnect digitally. The irony…using hashtags to fuel conversations about disconnecting from the mere technology fuels connectivity.

That is my point…the hashtag platform is beyond flexible…it is now integrated across multiple social technologies.

It was Spring 2011 and I was meeting with one of my clients as we were planning a series community events. A part of the strategy to aggregate and engage conversation, I recommended using a branded hashtag to engage regular Twitter chats.

I remember sitting across the room from another vendor who was coordinating this event. Their statement…no one uses hashtags and it will not work. They actually made small chat with comments under there breathe making fun of the idea. Then…they looked at me and asked about my contract with the client. I guess they had not been watching all the #TEDxGVL events. This Greenville community was engaging in conversations during these TEDx events…chatting from the event on Twitter along with those watching from the live stream.

That same year…that same month in 2011…regular chats from health care to blogging were powered by Hashtags connecting millions of people. From #BlogChat, #HealthCareChat, and even Major League Baseball’s #postseason chat…people were connecting, engaging, and sharing conversations.

Now...Google Plus is using Hashtags as a way to connect and engage conversations. Have you used Google Plus lately…well, I have and it is amazing the difference a few years has allowed this community platform to grow and innovate powerful conversations.

Take a look at Facebook’s announcement integrating hashtags into status updates, creating conversation portals.

Hashtracking.com has now moved out of beta and provides a powerful tool for monitoring and measuring the conversations during and after hashtag chats and conversations. They are placing metrics on the number of tweets, engagement, reach, most influential, and more.

I look at the hashtag as another technology connection people and providing a platform to record the documentary of the community conversation. We can now watch conversations evolve; see videos, pictures, and links shared based on a time stamp.

I wish I was back in that meeting from 2011…I would love to give the group of naysayers a simple lesson: don’t make fun of what you don’t understand.

Remembering Ruth Bell Graham…I love her words!

I remember working on this project over seven years ago…before Mrs. Ruth Bell Graham passed away. I never had a chance to meet her, but had the pleasure working on a series of projects to tell her story.

I liked this little video we put together over seven years ago. We found an old video tape where she was telling her story. We took her words and put it to pictures. It is short because it was meant for a small part of television show sharing Billy Graham’s legacy.

She died six years ago this past Friday, so I thought I would pull it out and watch again.

I love her words.
BR